3CX Compare Editions
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FREE Edition |
Commercial Editions |
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| Licensing | ||||
| Price | Free | From €395/$495 | ||
| Support | N/A | From €150/$210 | ||
| Extensions | Unlimited | Unlimited | ||
| Number of Simultaneous Calls Supported | 4 | 4->512 | ||
| For full pricing click here | ||||
| General Phone System Features | ||||
| Call Logging |  |
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| Call Reporting *1 | |
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| Blind Call Transfer | |
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| Attended Call Transfer | |
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| Call Forward on Busy | |
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| Call Forward on No Answer | |
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| Call Routing (DID) | |
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| Call Routing (Caller ID) | |
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| Caller ID | |
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| Conference Calling | |
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| Auto Attendant / Digital Receptionist | |
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| Record New Voice Prompts From Phone | |
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| Voice Mail | |
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| Music on Hold | |
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| Ring Groups | |
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| Hunt Groups | |
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| Central Phonebook | |
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| Call by Name | |
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| Different Prompts for Holidays | |
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| Call Parking | |
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| Call Pickup | |
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| Call Queueing | |
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| Call Recording | |
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| MWI – Message Waiting Indicator | |
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| BLF Status Updates | |
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| Conference Rooms | |
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| Intercom | |
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| Paging | |
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| Ring Extension and Mobile Simultaneously | |
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| Send Email Notifications for Missed Calls | |
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| Music on Hold Playlist or Line In | |
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| Dial Codes | |
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| Management and Scalability | ||||
| Web-based Management Console | |
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| Configuration Wizard | |
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| Real Time Web-based System Status | |
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| Integrated Web Server | |
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| Backup and Restore | |
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| Firewall/NAT Friendly Configuration of External Extensions via Tunnel | |
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| Microsoft Windows Server Certified | |
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| Integrated Enterprise Database (PostgreSQL) | |
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| VMWare / Hyper V | |
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| Disable an Extension Temporarily | |
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| Management of Group Privileges | |
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| Unified Communications and Mobility | ||||
| Myphone Self-Service User Portal | |
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| Public SIP ID for Extensions | |
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| Advanced Forwarding Rules Based on Caller ID, Time & Type of Call | |
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| Receive Voice Mail via Email | |
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| Integrate Branch Offices with 3CX Bridge | |
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| Standards-based Presence Information | |
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| Integrated Fax Server | |
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| Receive Faxes via Email as PDF | |
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| 3CX MyPhone | ||||
| Run as Presence Monitor in Combination with Deskphone | |
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| Allow Users to Configure their Own Extension Settings | |
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| Web Based Utility | |
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| Place Calls | |
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| Transfer Calls | |
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| Shows Incoming Calls | |
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| Shows Caller ID | |
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| Shows Personal Call History | |
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| Divert Calls to Voice Mail | |
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| Queue Monitoring | |
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| Shows Status of Other Extensions | |
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| View and Manage via Mail | |
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| Manage Forwarding Rules | |
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| Softphones | ||||
| 3CXPhone for Windows XP and Up | |
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| 3CXPhone for iPhone 4.0 and Up | |
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| 3CXPhone for Android 1.6 and Up | |
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| Manage Softphones from Management Console | |
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| Auto Provisioning | |
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| Remote Configure | |
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| Includes Tunnel to avoid NAT Problems | |
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| Tunnel all VoIP Traffic over a Single Port | |
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| IP Phone Management | ||||
| Automatic Phone Provisioning | |
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| Manage IP Phones Network Wide from Console | |
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| Plug and Play Support for Easy Deployment of IP Phones | |
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| Provision all Popular IP Phones with Correct Settings | |
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| Restart One or All Phones Remotely | |
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| Update Firmware on One or More IP Phones Network Wide | |
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| See Firmware Version of Phone | |
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| 3rd Party Application Integration | ||||
| TAPI Driver for Integration with Microsoft Outlook and TAP Applications | |
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| Microsoft Outlook | |
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| Salesforce Integration | Optional | |||
| Sugar CRM Integration | Optional | |||
| Microsoft Dynamics Integration | Optional | |||
| HTTP API to Integrate with any Web CRM | Optional | |||
| Microsoft Exchange 2007/2010 UM | |
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| SIP Standards Support | ||||
| Fully Supports RFC 3261 | |
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| SIP Forking | |
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| Establish Standards-based SIP Trunks with other SIP Servers | |
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| Devices and Providers | ||||
| Supports SIP Hardware Phones | |
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| Supports SIP Software Phones | |
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| Supports VoIP Gateways and Cards | |
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| Supports Popular SIP /VoIP Providers | |
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| SIP Trunking Support | |
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| Create Free Communication Links to other 3CX Systems | |
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| Create Free Communication Links to other SIP Servers | |
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| Codecs (Voice Compression) | ||||
| G711 (a law and u law) | |
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| G722 | |
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| GSM | |
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| Speex | |
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| Ilbc | |
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| G729 *2 | |
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| Customer Service and Support | ||||
| Help Pages and Blog | |
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| Community Forums (no 3CX Support) | |
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| Email Support *3 | |
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| Live Chat Support *4 | |
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| 3CX Partner Forum (only for 3CX Resellers) | |
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| 3CX Partner Support Portal (only for 3CX Resellers) | |
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